View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0002804 | SymmetricDS | Bug | public | 2016-09-19 02:49 | 2022-09-09 21:27 |
Reporter | bsmithza@gmail.com | Assigned To | |||
Priority | high | ||||
Status | closed | Resolution | fixed | ||
Summary | 0002804: Major windows 10 updates cause the symmetricDS windows service to uninstall | ||||
Description | Major windows 10 updates cause the symmetricDS windows service to uninstall upon reboot after the major windows update installation. The service was installed using "bin\sym_service.bat install" as administrator. | ||||
Steps To Reproduce | 1) Ensure operating system is windows 10 prior to a major windows 10 updates such as the November 2015 update (version 1511) or the Anniversary Update (version 1607) released in August 2016. 2)Install SymmetricDS using bin\sym_service.bat install 3) Start the windows service and ensure it is running 4) Upgrade Windows 10 using update available at https://support.microsoft.com/en-us/help/12387/windows-10-update-history to either November 2015 update (version 1511) or the Anniversary Update (version 1607) released in August 2016. | ||||
Additional Information | It looks like Windows is uninstalling the service as it is considered incompatible due to not being installed using windows installer. | ||||
Tags | sym/sym_service | ||||
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Symmetricds Product version is 3.8.1 |
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It's WIN10 fault, isnt? |
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Yes, but windows 10 major updates uninstall applications that are considered incompatible with windows 10 and the standard response from microsoft is to contact the application vendor for an updated installation. |
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What do we need to do to prevent being uninstalled? The Tanuki Java Service Wrapper and YAJSW would face the same problem, but I haven't found any information on how to prevent this yet. Is there some information we can put in the service so Windows will see it is compatible? |
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I have been looking for this as well but can not yet establish what that might be. I have also found the same issue occurs when upgrading from windows 8.1 to 10, the symmetricds service will be uninstalled. |
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Re-opening. Was accidentally closed when performing the release. |
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The resolution for this issue is to specify the full path to the Java executable, i.e. set HKLM\System\CurrentControlSet\Services\SymmetricDS\ImagePath to start with "C:\ProgramData\Oracle\Java\javapath\java.exe" instead of "Java.exe". Windows 10 upgrade and updates uninstalls Symmetricds as it can't verify path. |
Date Modified | Username | Field | Change |
---|---|---|---|
2016-09-19 02:49 | bsmithza@gmail.com | New Issue | |
2016-09-20 07:05 | bsmithza@gmail.com | Note Added: 0000850 | |
2016-09-20 11:30 | ivan.konev | Note Added: 0000851 | |
2016-09-20 11:39 | bsmithza@gmail.com | Note Added: 0000852 | |
2016-09-20 13:20 | elong | Note Added: 0000853 | |
2016-09-21 07:43 | bsmithza@gmail.com | Note Added: 0000855 | |
2016-09-30 01:01 | admin | Status | new => closed |
2016-09-30 14:28 | admin | Status | closed => new |
2016-09-30 14:28 | admin | Note Added: 0000874 | |
2016-10-06 06:05 | bsmithza@gmail.com | Note Added: 0000887 | |
2019-04-24 13:14 | elong | Tag Attached: sym/sym_service | |
2022-09-09 21:27 | elong | Status | new => closed |
2022-09-09 21:27 | elong | Resolution | open => fixed |